FAQ

Most frequent questions and answers

Yes an appointment will be made for a site survey at a mutually convenient time. During the survey the size and use of the area will be considered in order to best advise on the type of indoor unit that would be most suitable. The potential location for outdoor units will also be discussed as well as the route for pipes/ cables and power.

We cover London and the surrounding areas.

We advise on having air conditioning units maintained twice yearly however this depends on the level of use, in some cases it would be more frequently than this. Most manufacturers require at least one maintenance visit per year to be carried out in order to validate the warranty.

This can be due to the condensate pipe becoming blocked. Air conditioning units pull warm air over a coil which is filled with cold refrigerant in order to cool it. The moisture in the air condenses on the cold coil and the resulting water is called condensate and it drains off into a pipe. Over time this pipe can get blocked if regular maintenance is not carried out.

We can provide lease purchase installations.

This greatly depends on the number of units being installed, this will be discussed during the site survey.

If the equipment is maintained as per the manufacturers guidelines a typical lifespan could be estimated at between 12 and 15 years.

Air conditioning units can provide both heating and cooling, during your site survey your requirements will be discussed so that the correct units are installed to suit your needs.

Running costs are minimal as all systems are inverter driven.

Servicing includes checking the operation of the unit and controller, testing the temperatures achieved and checking that the unit switches between modes. The filters will be cleaned thoroughly along with the coils, drip trays, condensate pipes and supply and extract grills. The efficiency of pumps and the rotation of fans within the units will be checked for correct operation. Condensing (outdoor) unit coils will be cleaned and the operational pressures will be tested to ensure the system is performing correctly.

We offer installations and maintenance contracts for both domestic and commercial. We have experience of working in listed buildings, hotels, restaurants, office buildings, apartments, theatres, hospitals, schools, shops, residential houses and eco friendly houses.